Operations Intelligence Sprint
Map one costly or unreliable process, establish its baseline, prototype an improvement and define an implementation roadmap.
Services & engagement options
A clear scope for the work you need done.
Commission research, begin with a diagnostic, appoint a delivery work package, or arrange ongoing support. We agree the outcome, responsibilities, acceptance criteria and commercial terms before work begins.
01 · Assess and prepare
Establish the next useful step.
Indicative budgets exclude VAT where applicable. The written proposal confirms scope, fees, dependencies and delivery dates.
Reporting Reset
Agree source ownership, reporting definitions, action registers and a management pack that supports decisions.
Data Operations Health Check
Assess recurring reconciliation and data-quality failures, define control rules and prioritise remediation.
Project Readiness Diagnostic
Review eleven readiness dimensions, record evidence gaps and prioritise the work needed for the next project decision.
02 · Implement
Put the design into operation.
Implementation is priced against the number of interfaces, source stability, access requirements, testing and support needs.
Workflow Automation Build
Implement a bounded workflow with integrations, exception handling and documented controls.
Project Intelligence System
Connect milestones, risks, actions and procurement information in an integrated reporting system.
Data Pipeline & Reporting Automation
Automate ingestion, validation and transformation of agreed sources into repeatable reporting.
AI-Assisted Document Workflow
Classify, extract, summarise and route documents within an agreed process, with human review and access controls.
03 · Maintain and improve
Support that continues after handover.
Choose ongoing support where the workflow requires it. Service hours, exception volumes, response targets and change allowances are agreed explicitly.
Managed Reporting & Controls
Recurring management packs, register maintenance, variance analysis and review meetings.
Managed Automation & Data Operations
Monitoring, exception handling, data-quality checks, agreed minor improvements and service reporting.
Platform Support & Administration
Permissions, configuration, issue triage and release support for solutions within the agreed scope.
Decision Intelligence Retainer
Data refreshes, management analysis and recurring decision briefings.
04 · Research and advise
Evidence shaped around a real decision.
Research assignments are scoped by geography, source access, fieldwork, analytical depth and intended use. Fees and publication rights are agreed in a written proposal.
Commissioned market research
A focused study of a market, customer group or commercial question, with a sourced evidence base and implications for strategy.
Infrastructure & investment brief
An assessment of demand, project opportunities and delivery constraints to support preparation and further due diligence.
Procurement & tender intelligence
Buyer and opportunity analysis, tender screening and recurring briefs to support bid decisions and resource allocation.
Industry reports & decision briefings
Free public perspectives and planned paid reports, complemented by commissioned analysis and recurring client briefings.
Project and specialist work packages
Defined responsibilities within a wider programme.
PMO & programme support
Reporting, controls, coordination and agreed workstream management under a named delivery lead.
Consortium support
A defined preparation, data, reporting or controls contribution alongside an appointed engineering or advisory team.
Partner-led digital risk support
Control and governance work around digital implementations. Specialist security testing and assurance require appropriately qualified partners.
Appointment and delivery
Agree the scope.
Match payment to progress.
- Diagnostics: typically 50% on appointment and 50% on acceptance.
- Implementations: an agreed mobilisation payment followed by design, user acceptance and go-live milestones.
- Managed services: an agreed monthly fee with defined service levels and support hours.
- Public-sector engagements: payment and appointment terms follow the applicable procurement contract.
Software licences, cloud usage, travel and specialist services are identified in the proposal. Dates depend on access to the agreed data, systems and client reviewers.
Work with Maclean
Choose the outcome before the tool.
Tell us the problem, its operating impact and the result you need. We will help define an appropriate first scope.